Stop chasing freight updates across email, spreadsheets, and carrier portals.

CivicFlow Logistics gives operations teams one place to create jobs, monitor pickup and delivery milestones, flag missing shipment references, and surface the next best action before exceptions become expensive.

Create Demo Job View Control Tower

The agent reviews job data, detects bottlenecks, and recommends next action. Dispatch and operations teams stay in control.

Private trial workspace for logistics operators

Control tower preview

Jobs by reference, lane, status, risk, and next action.

Open queue

JobLaneAgent actionRisk

CF-L-2026-1002

Harbor Med Supply

Purchase order: PO-66109Release/repair order: Not provided

Harbor Med Kitting Center

St. Anne Regional Clinic

Request RO/reference confirmation from customer operations and add receiving contact before pickup.

scheduled46%

CF-L-2026-1003

Apex Retail Group

Purchase order: PO-43018Release/repair order: RO-7781

Apex Fulfillment East

Apex Store 229

Monitor ETA drift, alert store operations if delivery moves past 16:00, and request POD on completion.

in transit58%

CF-L-2026-1001

Northstar Manufacturing

Purchase order: PO-78422Release/repair order: RO-1938

Northstar Plant 4

Lakeview DC

Assign carrier first, confirm driver ETA by 14:00, and notify receiving if pickup slips more than 30 minutes.

exception82%

AI operating layer

Agentic exception detection

The agent watches structured job data for missing references, late handoffs, carrier gaps, dock pressure, and delivery-window risk. Recommendations are advisory and traceable.

Carrier missingRO missingTight pickup windowETA driftDock constraintPOD pending

Users

Built for the teams doing the chasing

Dispatch

Customer operations

Warehouse teams

Carrier managers

Field service coordinators

Executive ops leaders

Workflow coverage

From job intake to POD without losing the thread.

Job intake

Carrier assignment

Pickup appointment

In-transit monitoring

Delivery confirmation

POD and closeout