New logistics job

Create the job once. Let the agent watch the handoffs.

Capture customer, purchase/release references, pickup appointment, delivery window, carrier, freight details, and special instructions. CivicFlow turns the intake into milestones, risk signals, and a next best action for operations.

Synthetic trial dataControlled logistics trial

Intake step

Customer and references

Capture the identifiers dispatch, finance, and customer operations use to match the job across systems.

Customer or accountRequester nameRequester emailPurchase orderRelease/repair orderOptionalCustomer referenceOptional

Intake step

Pickup and delivery

Define the lane and time windows so the agent can spot appointment pressure early.

Pickup locationPickup addressPickup window startPickup window endDelivery locationDelivery addressDelivery window startDelivery window end

Intake step

Carrier, freight, and agent watchlist

Add enough freight context for the system to detect carrier gaps, expedite risk, and special handling needs.

ModePriorityEquipment typeCarrier nameOptionalDriver nameOptionalCommodityPiecesWeight lbs

Special instructions

Back to control tower